Terms & Conditions
We do not intend to sell or promote this product to minors. You must be 18 years of age or older to use this product. Our products contain no nicotine. By accepting our terms and conditions at checkout means you are attesting your legal age being 18 or above.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Platinum Vapor LTD., Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. Cloud9hemp8008476677 will be the descriptor used on your credit card statement.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Unfortunately there may be brief times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to our site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
We offer a 100% satisfaction guaranty. If you are not satisfied with your purchase we encourage you to reach out to us. Taste is subjective therefor we can not accept returns on opened bottles based on not liking the flavor. Please make sure to inspect your item fully upon arrival. We offer 100% refunds or exchanges on manufacture defects (e.g. broken bottle, faulty lid, etc.) We do not refund or exchange on any claims or lack thereof from cannabidiol. To initiate a refund or exchange, contact must have been made to us within 21 days of delivery. No returns allowed on ANY opened/used items without management approval. Refunds take 3-5 business days to go back onto your card once processed.
If any issues please contact:
Shipping Time -- We ship USPS First Class unless otherwise arranged. Most orders will ship within 24 hours, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Platinum Vapor LTD does not sale or distribute any products that are in violation of the United States Controlled Substances Act (US CSA). Platinum Vapor LTD sells and distributes hemp-based products. US Government Patent #6,630,507: “cannabinoids as antioxidants and neuroprotectants”
Hemp oil and many other hemp products, such as seeds, fibers, clothing and composite materials. Hemp oil is legal. Non-psychoactive hemp is not included in Schedule I of the Controlled Substances Act. Hemp is legal to import, sell, and consume in the United States. Our hemp products are considered food or dietary supplements, and our CBD is a natural constituent of the hemp plant / hemp stem & stalk oil and is not synthetic or artificial; therefore, our naturally-derived, industrial hemp-based CBD is exempt from Schedule I just as any other constituent of non-psychoactive industrial hemp is. The United States Court of Appeals for the Ninth Circuit in Hemp Industries Assn., v. Drug Enforcement Admin., 357 F.3d 1012 (9th Cir. 2004), recognized that “non-psychoactive hemp [that] is derived from the ‘mature stalks’ or is ‘oil and cake made from the seeds’ of the Cannabis plant, …fits within the plainly stated exception to the CSA definition of marijuana.” Id. at 1017. As such, the court determined that the government (i.e. DEA) has no authority under current law to completely ban “Cannabinoids” that are found within the parts of Cannabis plants that are excluded from the CSA’s definition of ‘marijuana’ or that is not synthetic.” Id. at 1018.
Industrial hemp is legal to import under the Controlled Substances Act (CSA). Since 1937, the federal statute controlling marijuana has excluded the stalk, fiber, oil and sterilized seed of the plant Cannabis sativa L., commonly known as hemp, from the definition of marijuana. 21 U.S.C. § 802(16), and again in reference to 2-6-04 Ninth Circuit Court of Appeals ruling.
On March 28, 2003, the Hemp Industries Association, several hemp food and body care companies and the Organic Consumers Association filed an Urgent Motion for Stay in the 9th Circuit Court of Appeals. The industry was optimistic that the Court would grant the Stay, given previous Court action on the issue. In the meantime, the law of the land affirming hemp food’s legality remained in effect.
On February 6, 2004 the Ninth Circuit Court of Appeals issued a unanimous decision in favor of the HIA in which Judge Betty Fletcher wrote, “[T]hey (DEA) cannot regulate naturally-occurring THC not contained within or derived from marijuana-i.e. non-psychoactive hemp is not included in Schedule I. The DEA has no authority to regulate drugs that are not scheduled, and it has not followed procedures required to schedule a substance. The DEA’s definition of “THC” contravenes the unambiguously expressed intent of Congress in the Controlled Substances Act (CSA) and cannot be upheld”. On September 28, 2004 the HIA claimed victory after DEA declined to appeal to the Supreme Court of the United States the ruling from the Ninth Circuit Court of Appeals protecting the sale of hemp-containing foods. Industrial hemp remains legal for import and sale in the U.S.
You will indemnify and hold Platinum Vapor LTD, its subsidiaries, affiliates, licencors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms and Conditions by you, including any use of Content other than as expressly authorized in these Terms and Conditions. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of any products manufactured by Platinum Vapor LTD.
Use these products responsibly and at your own risk. Be aware and understand CBD is a cannabinoid and some products contain trace amounts of THC. Platinum Vapor LTD is not responsible for any failed drug test. Know the laws in your own area, region, country, state, etc. By agreeing to these terms and conditions during checkout you assume all responsibility of the product and hold Platinum Vapor LTD exempt from legal responsibility for one's actions.